JackpotRaider Privacy Policy

We at JackpotRaider are committed to protecting the privacy and personal data of every player who visits our platform. This Privacy Policy explains how we collect, use, store and protect the information you provide when you register at jackpot raider, use the jackpot raider casino login, download the jackpot raider app or otherwise interact with our services. By creating an account or using our online casino, you agree to the practices described below. If you do not agree with any part of this policy, please refrain from using our website.

Who We Are

JackpotRaider is operated by Three Cats B.V., a company incorporated under the laws of Curaçao, with its registered office at Schottegatweg Oost 10 Unit 1-9, Bon Bini Business Center, Curaçao (company number 164649/164650). We hold a valid Curaçao license, Certificate of Operation number OGL/2024/969/1019, and operate under the National Ordinance on Offshore Games of Hazard. Payment processing services related to your jackpot raider casino login and cashier activity are provided by our subsidiary, Pointissimo Digital Ltd, registered in Cyprus under registration number HE 452086, located at Ischyron 24, Kato Polemidia, 4151, Limassol.

Information We Collect

When you register for jackpot raider login and register process, or continue using your account, we collect several categories of information necessary to operate our services safely and lawfully.

• We collect registration details such as your full name, date of birth, email address, phone number and residential address.
• We gather identity verification documents, including government-issued ID, proof of address and payment method confirmation, in order to comply with anti-money laundering and know-your-customer obligations.
• We record financial transaction data, including deposits, withdrawals, currency preferences and payment method details used through Visa, Mastercard, Revolut, Skrill, Paysafecard, bank transfer or cryptocurrencies.
• We track your gaming activity, including games played, wagers placed, bonus usage and loyalty program progress, to improve our services and detect irregular behaviour.
• We collect technical information such as your IP address, device type, browser, operating system and login timestamps, particularly when you access our jackpot raider app or desktop platform.
• We may record communications you have with our customer support team via LiveChat, email or our Help Center.

How We Use Your Information

We use the information we collect for legitimate business purposes connected to operating a secure online casino. Our uses include:

• We verify your identity and age to ensure you meet the eligibility requirements to use jackpot raider online casino services.
• We process deposits and withdrawals, including calculating applicable withdrawal limits and confirming jackpot raider withdrawal time based on your chosen payment method.
• We personalise your experience, including loyalty rank progression, bonus eligibility and promotional offers such as free spins and cashback.
• We monitor account activity to detect fraud, prevent money laundering and comply with our regulatory obligations under our Curaçao license.
• We communicate with you regarding account updates, security notices, promotions and responses to support inquiries.
• We analyse aggregated data to improve game selection, platform performance and the overall user experience across our website and mobile app.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to remember your preferences, keep you securely logged in and analyse how visitors interact with our website. Cookies also help us tailor promotional content and measure the effectiveness of our marketing campaigns. You can manage or disable cookies through your browser settings; however, doing so may affect certain features, including your ability to complete the jackpot raider login process smoothly.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information under the following circumstances:

• We share payment-related data with our payment processing partner, Pointissimo Digital Ltd, to complete deposits and withdrawals.
• We may disclose information to regulatory authorities, law enforcement agencies or auditors when required by applicable law or our licensing conditions.
• We share data with trusted service providers who assist us with identity verification, fraud prevention, hosting and customer support.
• We may share aggregated, non-identifiable data with affiliated platforms, including any jackpot raider casino sister sites, for analytical or marketing purposes.

Data Security

We implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure or destruction. Our systems use encryption protocols to safeguard sensitive information such as payment details and identity documents. While we take extensive precautions, no method of electronic transmission or storage is completely secure, and we encourage you to use strong, unique passwords when accessing jackpotraider login.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including compliance with legal, tax and regulatory requirements. Account and transaction records may be retained for a minimum period required under anti-money laundering regulations, even after account closure.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, and we are committed to respecting them wherever applicable.

• You have the right to request access to the personal data we hold about you.
• You may request correction of inaccurate or incomplete information.
• You can request deletion of your data, subject to our legal retention obligations.
• You may object to certain processing activities, including direct marketing communications.
• You can withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact our support team at support@jackpotraider.com, and we will respond in accordance with applicable data protection laws.

Restricted Jurisdictions

We do not accept deposits or real money play from residents of certain restricted countries, including the United States, United Kingdom, Spain, France and its overseas territories, Germany, the Netherlands and several other jurisdictions listed in our Terms and Conditions. If you access jackpot raider uk services or attempt to register from a restricted location, we reserve the right to suspend your account and decline service.

Children's Privacy

Our services are intended exclusively for individuals who are at least 18 years old or the legal gambling age in their jurisdiction, whichever is higher. We do not knowingly collect personal data from minors, and any accounts found to belong to underage individuals will be immediately closed.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology or legal requirements. We encourage you to review this page regularly. Continued use of jackpot raider casino services after any changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please reach out to our support team via LiveChat, available 24/7, or email us at support@jackpotraider.com. We are here to address any concerns you may have about your privacy at JackpotRaider.